Decision trace gaps
A team cannot review a disputed recommendation if it only stores the final action. Preserve the source summary, output, reviewer, timestamp, and override reason together.
The evidence gap scanner helps underwriting, claims, fraud, pricing, and intake teams check whether an AI workflow has the owner records, review gates, decision trail, change proof, and escalation path a risk team can inspect.
Select one workflow, mark the evidence you already have, and generate a first-pass gap report. Do not paste confidential policyholder, claim, broker, or vendor data.
Choose the evidence already available and generate a prioritized gap report.
A team cannot review a disputed recommendation if it only stores the final action. Preserve the source summary, output, reviewer, timestamp, and override reason together.
If a model, prompt, threshold, vendor feed, or policy rule changes without approval, reviewers cannot tell whether a later decision used the same operating conditions.
AI incidents need a stop rule, owner, customer or broker notice path, and review cadence. Waiting until a complaint arrives leaves too much interpretation.
Start with the workflow closest to a decision: underwriting triage, pricing support, claim review, fraud routing, broker intake, or document classification.
Prioritize evidence that lets a reviewer reconstruct the decision path without needing the original operator in the room.
Use the control mapper to assign owners, fields, reviews, monitoring, notices, appeal steps, and incident escalation rules.
It is the operating proof that shows who owns the workflow, what data was used, what the AI returned, who reviewed the result, what action followed, and how exceptions or changes are handled.
Fix the gaps nearest to customer-impacting decisions first: reviewer, override reason, input source, model or prompt version, final action, escalation, appeal handling, and change notice.
No. It creates an operational gap report for risk, compliance, underwriting, claims, legal, security, and procurement teams to review. It does not provide legal advice or regulatory approval.